Delivery Terms
Delivery Terms and Conditions
1. Processing Time:
- All orders will be processed within 1-3 business days after payment confirmation.
2. Shipping Methods:
- We offer standard shipping for all orders.
- We use various Shipping couriers, such as Royal Mail, UPS, DPD , Hermes, DHL and many other international couriers
- Tracking information will be provided once the order has been dispatched.
3. Delivery Time:
- Most orders will be delivered within
7–10 business days. - Some orders may take up to 10 business days to be delivered.
- Please note that delivery times may vary based on your location and external factors such as customs clearance.
4. Shipping Costs:
- Shipping costs will be calculated at checkout based on the delivery address and the weight of the products.
- We may offer free shipping on most of our items during specific periods.
5. International Shipping:
- We ship internationally. Additional customs duties and taxes may apply, depending on your country’s regulations. These fees are the responsibility of the customer.
6. Delayed or Lost Shipments:
- In the rare event that your order is significantly delayed or lost in transit, please contact our customer support team at support@crazyvoucher.co.uk for assistance.
7. Incorrect Shipping Address:
- It is the responsibility of the customer to provide accurate shipping information. We will not be held responsible for orders shipped to incorrect addresses provided by the customer.
8. Shipping Updates:
- Customers will receive email notifications with shipping updates and tracking information. It is the customer’s responsibility to monitor the tracking information for the latest updates on their shipment, and if you have any concerns, please contact support@crazyvoucher.co.uk .
9. Holidays and Weekends:
- Please note that our shipping and customer support may experience delays during holidays and weekends.
10. Returns Due to Non-Delivery:
- If a package is returned to us due to non-delivery (e.g., incorrect address or refusal to pay customs duties), the customer may be responsible for additional shipping costs or receive a refund minus the original shipping fees.
11. Contact Information:
- For any inquiries or concerns regarding shipping, please contact our customer support team at support@crazyvoucher.co.uk
Note: These delivery terms and conditions are subject to change without prior notice. Please refer to the latest version on our website.
Thank you for shopping with CrazyVoucher.co.uk!